Shipping Policy

We work hard to ensure your order reaches you quickly and safely. Please review the details below.

Processing Times

Orders are typically processed within 1–2 business days.
During peak periods or promotions, processing may take slightly longer.

Shipping Times

Estimated delivery times depend on your location and chosen shipping method.
Once your order leaves our warehouse, transit times are managed by the carrier.

Please note: we do not control unexpected delays caused by customs, weather, or courier operations.

Order Tracking

Every order comes with a tracking number.
You’ll receive your tracking details via email as soon as your package ships.
You can follow your order in real-time through our “Track My Order” page.

Shipping Costs

Shipping fees are calculated at checkout and vary by region.
Discounts, promotions, or coupons apply to the product total only — not to shipping fees.
Free shipping may apply if your order meets the threshold displayed at checkout (after discounts).

Customs & Duties

International orders may be subject to customs duties, taxes, or fees.
These charges are the responsibility of the customer and are not included in our prices.

Missing or Delayed Orders

If your package hasn’t arrived within the estimated timeframe, please first check your tracking link.
For additional assistance, contact us at info@koreanrituals.eu with your order number.

We’ll do our best to help resolve the issue, but we cannot guarantee carrier timelines.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout.
We cannot refund or replace items shipped to incorrectly provided addresses.